REVIEWS

Engine Maintenance, near Lansing, Kansas

I am EXTREMELY happy I was referred to Platinum by friends and family. I will never have my vehicles services anywhere else. Jack was professional, down to earth, and the communication over the couple of days it took them to fix my alternator was appreciated. I purchased my vehicle from my sister and brother in law in November of 2022. They typically had the vehicle serviced at a Honda dealership. The check engine light had been on and they were not able to get it off, but it was only reading/coding as the fuel cap. I had a few other mechanics attempt to get it to go off and no one was successful. Not only did I get my vehicle back and operating wonderful, I was shocked to see the check engine light off. I highly recommend Platinum to anyone looking for a mechanic!

Hollie Ryan

Highly Recommend
Miscellaneous Services

Yesterday afternoon I called Platinum seeking a referral on a possible windshield repair. "Nate" readily answered the call, had the necessary information at his immediate disposal, and generally inquired as to the well-being of both myself as well as my vehicle. Thankfully my need for this referral was not directly related to more recent (and very severe) weather/road conditions in the Greater Kansas City area. I was impressed that the representative appreciated the aforementioned possibility, as it was a very real one. I am without doubt that he would have shown even more empathy had my situation, all things considered, been more dire. Have been a loyal customer going on four years now and would highly recommend.

Tim Martin

Lansing, KS

I highly recommend Platinum Automotive. They are honest, reliable, courteous and do an amazing job on every repair. They will go the extra step to help you minimize cost whenever possible. I won't go to anyone else for oil changes or repair.

Orlinda Michel

Lansing, KS

By the Time you walk in and drop off and Matt tells you a time that your vehicle is ready for pick up, he means it or ahead of schedule, and when you leave the location you feel and know that it's a job well done and then some.

Hector J Latorre

My family and I have been loyal customers for over a year. Everyone is very polite, and takes time to ensure you not only know what's going on with your vehicle, but HOW it works. Prices are extremely fair, and the waiting room usually has an adorable dog- what's not to love?

Alyssa Murray

Great work on daughter's old car. Type of place that I trust to send my teenage daughter alone to; they will work only on what truly needs to be done and at a reasonable price. Have started bringing my newer car to them as well.

Leo

We were about to move out of state and our 2004 Truck had started making some new noises during driving. In quick desperation to get our vehicle checked prior to the move and after asking around for an honest auto technician, we were referred to Matt Reid at Platinum Automotive. I was so thankful that God led us directly here. Matt was kind enough to check us quickly and was knowledgeable and honest with us about our vehicle. He let us know where the sounds were coming from and how long we have before needing to fix anything. There was no pressure to have anything done right away as our truck is safe and the sounds are harmless. I appreciate Matt's knowledge and that he shared honest information with us and did not try to "fix" something that didn't actually needing fixing. I highly recommend Platinum Automotive and wish we still lived here to take advantage of the great service. Its hard to find honest automotive technicians, especially in the Military wh!

Ali M.

I have a classic corvette and I had an assortment of problems - major fuel line leakage, brake failure (caliper), poor steering due to mechanical issues; and several minor problems - hood latch/wire breakage, excessive leakage from front and rear areas under the vette. Matt (service manager) listened to my observations, had his team diagnose the numerous issues, then worked with me to prioritize the list and get it all repaired/replaced... all at a very reasonable price. Highly recommend this Platinum team! Very professional and hard working. Will definitely return.

Doctor D.

Awesome results with Platinum Automotive LLC. Not only did they get my car in within 24 hours, but they came in under the estimate! Great customer service.

TW

From the moment you walk in the door, you know that you are with people you can trust. I was greeted with a smile and given the attention I needed to develop the confidence in PA that I needed before leaving my car with them. I was given a fair estimate and the work was done on time and to standard. PA beat the dealership in both price and customer service. I highly recommend Platinum Automotive

JD

My son has a 1990 Oldsmobile and Matt and his team have gone above and beyond to help him get this vehicle up and running. When the parts are hard to fine they still work hard to get what is needed. I feel very comfortable having my 17 year old son getting information from Matt as he is wonderful at explaining what is going on with the car in a way that my son can understand it.

Larryssa J.

Took my Baby (82 Vette) back to Matt because of the great and honest service I always get there. The Tranny was leaking pretty good. Matt and his team diagnosed the problem and repaired the leak. Now, 72 hours later, no leaks under the Old Girl. Thanks Matt. You and your team are the best.

Matt D.

I took my daughter's truck in to be repaired. They did the job quickly and reasonably priced. There were some other things wrong with the truck that we were not aware of. The owner told us about the additional problems, but didn't try to pressure us into anything. I really appreciated their honesty and help. An honest mechanic is a wonderful thing.

Sandra W.

Friendly quick service. Great experience every time I go here! I have had other automotive repair shops try to take advantage of me. Platinum automotive is completely honest and is not there just to make an extra buck off of their customers. If you want your vehicle worked on by HONEST and FAIR people, Platinum automotive is THE BEST HANDS DOWN!

Chuck

Prices are affordable and the help is friendly and honest. My go-to for anything automotive.

Cooper S.

The staff in this auto repair shop are very friendly and honest. They tell you what your car needs and don't take advantage of you like other local repair shops. Their prices are very competitive as well! My husband and I have had great experiences here every time we need our car repaired or tuned up.

C D

Amazing! Matt and his crew go the extra mile. They are honest and fair with their pricing and always explain exactly what you are paying for. Eyore keeps the waiting area from being boring, and will always brighten your day. They never try to pressure you into getting something done, or try to up-sell you, they just do what you ask and offer friendly professional advise.

Amanda T.

Best auto-service experience I've ever had. Matt is a knowledgeable, personable manager who does fantastic work at fair prices. I brought my Volvo in for a service and was so impressed by Matt's professionalism that I had him recommend tires and purchased four new ones on the spot. Keep up the great work!

Andrew M.

Normally you can't find a mechanic who offers, high-quality, fast, and cost-effective service. Platinum Automotive achieves all three. Matt, the owner, is very personable and focused on providing high-quality customer service. This is a great small business and I plan to support them in the future.

Brian L.

I really appreciate being treated with respect at a shop. So many mechanics treat a woman like she knows nothing about her vehicle (I, on the other hand, know just enough to be dangerous lol). These guys are professional, friendly, and do great work at excellent prices. I'll be taking my Mo and my business back to Platinum Automotive!!

Angie F.

Thank you so very much for you quick diagnosis and repair for my 2012 Kia. Matt and his team of automotive geniuses saved me from a expensive repair bill. They give quality service at reasonable prices. Over the last year my family has taken a variety of vehicles to him and he has repaired them without much problem. He and his team go the extra mile to make sure myself and my family have roadworthy vehicles!

Sherie R.

If honesty and integrity is what you're looking for in mechanics, Platinum Automotive is the shop for you. I can count on one hand the times that a shop owner has told me that I DON'T need something as opposed to "needing" it and this is one of those shops! They will always have our business!! If you are new to the area, give these guys a chance before you go anywhere else. You won't be disappointed!

Nikki B.

I would give Platinum Automotive a 10 if I could. I took my car in with transmission problems, expecting a hefty bill and a couple days in the shop. The day after dropping it off I got a call saying it was fixed and ready to go. The owner/employees are quick to address the problem, incredibly fair in their pricing and not to mention it was nice to get a detailed description of what was wrong with my car and what they did to repair it. I feel like in many cases it is hard to find a good repair shop that doesn't jerk you around or take advantage of you (and your money)! If you don't want to jump through hoops and need quick and spot-on work done on your vehicles, Platinum is the place to go! I will definitely be a return customer!

Erika L.

Wonderful service, good people, I may have found my new spot!

Ian D.

Great group of guys and did awesome work on my vehicle! One stop shop for all your automotive needs and very personal. I'll never go anywhere else again.

Matthew H.

Love it when I can support local businesses!! I needed a place that would be patient, and thorough, upfront and HONEST.... I FOUND IT! Matt Reid, owner of Platinum Automotive is awesome, so is the shop doggie Eore!! I came in with a laundry list of things that I would like done to my older (neglected) vehicle. Matt listened to all my request, made suggestions, ensured me of the value of the services that I was receiving and how it was beneficial for me to get this list taken care of. His team had all my repairs done on time as promised, my charges were exactly what he discussed with me AND he took the time to show me some of the damaged parts and explain the hows, whys, what fors. As a woman, I was pretty impressed with myself when I could go home and explain exactly what Platinum Automotive did to the vehicle and why it was necessary. THANK YOU for amazing customer service, very reasonable prices, timely repairs and general courtesy that you displayed with me. I will recommend you to ALL.

Celina F.

What a treat to go get my synthetic oil changed and get great, new, high quality Michelin wipers too, all for the same price as just the oil change would have cost at Jiffy Lube! And Platinum was honest and informed me that with the synthetic oil I have, I can wait and change it every 6,000 miles. Not 3,000. #impressed

Sabrina D.

They worked on my baby (82 Corvette) and took great care of her. They diagnosed an unforseen electrical issue (worse kind of problem) and were more than fair in the charges. Great care and service. You have a loyal new customer.

Matt D.

Thank you Matt Reid, for doing such a great job on my daughter's truck. I appreciated the timely and thorough work you did!

Sandra R.

We had some work done on our vehicle and were very impressed/ pleased by the quality of service we received. Thank you Platinum!

Dawn P.

I highly recommend Platinum Automotive! They are super friendly and helpful and have very reasonable prices. They went out of their way to help me when my car battery died and worked really quickly to fix my car and get me back on the road. We will definitely be using them again in the future to service our vehicles.

Allison V.

I highly recommend these guys!! They are incredibly nice; quick, honest, clean, and excited to actually help you. Great Service Platinum!

Kevin M.

Everyone in the Leavenworth Lansing area...
I have finally found an HONEST and fair auto shop. If you need any work done go see Matt at Platinum Automotive LLC...
trust me you won't be sorry!

Andy W.

They worked on my car the other day and did a great job. I was impressed by the quality of the service and how they went above and beyond to make sure that I was well taken care of. Truthfully, I felt like I was a member of the family! Their prices were competitive and very fair. So I would certainly recommend them to anyone who needs their car worked on.

Susan S.

I have owned a lot of cars, some of which costs me thousands in repairs. But now I have a trusty old girl who has managed to keep me out of the repair shop for 5 years....so in repayment for her reliability and keeping me safe, I took her to Platinum Automotive to get some repairs done. They explained what needed to be done, what the costs were and promptly ordered the parts. They contacted me to inform me of other problems and informed me of the costs with those repairs. The communication, service and trust was outstanding. The cleanliness of the office and restroom was immaculate.......They have a life-long customer in me! Thanks Guys!

Sheila H.

Reasonable people, friendly prices! Friendly people, reasonable prices!

Bernice M.

Great place to get your car serviced they can do almost anything your car needs

Andrew C.

Great service! Will definitely be returning.
Love that we can support local hometown small business!

Shawna D.

After being told that my son's car needed a catalytic converter by another shop, Platinum discovered that the O2 sensor was not connected properly. Saved me big $. Thanks Matt.

Kevin B.

Great new place, new equipment, fast and friendly service.

Stacy S.

Nice addition to the community.
Very organized, well equipped shop.
Good people to work with.

Mike A.

The owners are wonderful, very trustworthy people. I would definitely recommend this shop!

Amanda W.

Just had two of our vehicles serviced there. They were efficient and reasonably priced for both repairs. Our new favorite repair shop in LV county!

Heather B.

Took my girlfriends car in for an oil change and was in and out in no time. They even checked over the rest of the car and told me what else needed maintenance and what could wait. Great people and great service, I'll definitely be coming in for any of my other service needs. Thanks again guys!

Isaac. D.

At low speeds, my truck has made a squeaking noise for over a year. I have had it checked at two other locations, neither of which could pinpoint the problem. Platinum diagnosed the problem in less than 30 minutes and replaced the struts to solve the problem.
Great service, job was done right!

Kevin B.